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Subject: Process Tools & Techniques clear filter
Monday, June 23
 

2:00pm EDT

CPS-AI: cl-AI-rify, AI-deate, dev-AI-lop, and impl-AI-ment your AI-deas
Monday June 23, 2025 2:00pm - 3:30pm EDT
Exploring the human-machine interactions for all steps of CPS

Literally taking participants through the basics of LLM and image generative AI formats to show how AI can fuel increased creativity but not provide the best ideas without human interaction.

I’ll run an exercise (invent a snack food item) where participants will find the most relevant market to address, ideate food items, create packaging, and present their final products at the end of the session.

Clarify: What market to address, what themes fit the market, what’s trending in.
Ideate: Names, conceptual themes, trend ingredients.
Develop: refine the idea to fit the market
Ideate: Package design, marketing campaign ideas
Develop: refine the packaging and campaign into a direction for the skit / commercial
Implement: Present your idea with an acted out “commercial” then a quick (less than one minute) description of how AI helped you, but didn’t answer the prompt without your help.

That process runs Human-AI-Human-AI-Human etc. Never AI-AI-AI, nor Human-Human-Human. The result is like the chess example that proved that a human-machine pairing is superior to either human or machine alone.

The project (workshop) is designed to neither advocate for or against AI, but to show how this exciting new tool can be leveraged in creativity. The result is that participants see how to use AI well instead of being concerned about it or accusing AI of doing things it can’t.
Presenters
avatar for David Eyman

David Eyman

Faculty and Innovation Director, Miami University, Oxford, OH
David Eyman believes more people should say yes to making life better through creativity. As an entrepreneur, innovation leader, and industrial designer, David Eyman brings thirty years of creative experience to his teaching at Miami University. As a catalyst, his expertise lies in... Read More →
Monday June 23, 2025 2:00pm - 3:30pm EDT
  Breakout Workshops

2:00pm EDT

From Curiosity to Clarity: Advanced Techniques in Probing and Questioning
Monday June 23, 2025 2:00pm - 3:30pm EDT
This presentation will explore the transformative power of effective questioning in creative problem-solving. Attendees will learn advanced techniques for crafting probing questions that uncover deeper insights and drive innovative solutions. Through practical exercises and real-world examples, participants will enhance their inquiry skills and stretch their capabilities to new heights.
Presenters
avatar for Jim Berling

Jim Berling

SVP & Managing Director, Burke Institute
Passionate educator, coach, and qualitative researcher that believes emotions and data come together through targeted stories that uncover actionable insights.
Monday June 23, 2025 2:00pm - 3:30pm EDT
  Breakout Workshops

2:00pm EDT

Introduction to Polarity Thinking - Part 1
Monday June 23, 2025 2:00pm - 3:30pm EDT
You are well-trained in solving problems. Figure out the problem, figure out the solution, develop and implement. But what about when it is more complex? Not do we need connection or do we need individual authenticity? We need both.

In this interactive workshop, participants will work in small groups to identify and discuss one or two polarities in their lives. You will learn how to map those polarities in order to develop an effective approach for managing tensions.

We provide the framework; you provide the content.
Presenters
avatar for Liz Monroe-Cook

Liz Monroe-Cook

Owner, Monroe-Cook & Associates
CEF board past chair Liz Monroe-Cook has been attending and leading at CPSI since 1991. She is a consulting psychologist who began her work as a clinician but transferred to organizational applications through a qualitative research position at D’Arcy Masius Benton & Bowles. She... Read More →
avatar for Lindsay Burr

Lindsay Burr

CEO, Yarbrough Group
An engaging facilitator and Polarity ThinkingTM Master Trainer, Lindsay brings a depth of knowledge and a global perspective that supports seeing the known in a new way. Lindsay will unpack the key concepts of Polarity Thinking and change how you think about leadership and followership... Read More →
Monday June 23, 2025 2:00pm - 3:30pm EDT
  Breakout Workshops

2:00pm EDT

Step Into: LEGO® SERIOUS PLAY® methods
Monday June 23, 2025 2:00pm - 3:30pm EDT
Are you looking for new tools for engagement?
Time to add LEGO bricks to your tool kit!

Come and sample this is a facilitated thinking & communications technique. It draws on extensive research from the field of business, organization development, psychology and learning. This session will be action packed with 90 minutes of hands-on real time learning through play!
Monday June 23, 2025 2:00pm - 3:30pm EDT
  Breakout Workshops

2:00pm EDT

Work-Out Time: Stretching Participants’ Thinking Before, During, & After a Facilitation
Monday June 23, 2025 2:00pm - 3:30pm EDT
This three-part interactive session focuses on how we might Stretch participants’ thinking (1) at the beginning of, (2) during the core of, and (3) after a session. In this session you will participate in activities, riff on them, and share your own activities that help Stretch participants’ thinking at these three important points of a facilitated experience. Come to participate, to share your own ideas, and to connect with others as you reflect on your own practice.
Presenters
MM
DT
Monday June 23, 2025 2:00pm - 3:30pm EDT
  Breakout Workshops

4:00pm EDT

Are You an Illuminator? Discover Ways to Bring Out the Best In Those Around You
Monday June 23, 2025 4:00pm - 5:30pm EDT
Illuminators shine a light on others. They make people and their ideas come alive.

With their distinct blend of skills, they excel as facilitators and relationship builders. Illuminators make others feel seen, heard and appreciated. Their curiosity invites richer stories and deeper insights. They see and celebrate others’ strengths.

In this session you’ll work with a partner to cultivate illuminator skills and instincts. You’ll see what distinguishes an illuminator from a diminisher and learn a variety of illuminator “moves”:

  • Genuine Curiosity: Asking surprisingly simple questions that reveal richer stories
  • Active Listening: Using your eyes and body (and silence) to make others feel heard
  • Celebration of Strengths: Expressing your partner’s unique qualities to create a deeper connection
Presenters
avatar for Sari Gluckin

Sari Gluckin

Founder, Wishful Thinking
Sari has deep experience as a workshop designer and facilitator where she integrates elements from business, design and the arts. In addition to her consulting work, she is currently an adjunct professor at the Institute of Design, she developed and teaches courses in facilitation... Read More →
Monday June 23, 2025 4:00pm - 5:30pm EDT
  Breakout Workshops

4:00pm EDT

Introduction to Polarity Thinking - Part 2
Monday June 23, 2025 4:00pm - 5:30pm EDT
You are well-trained in solving problems. Figure out the problem, figure out the solution, develop and implement. But what about when it is more complex? Not do we need connection or do we need individual authenticity? We need both.

In this interactive workshop, participants will work in small groups to identify and discuss one or two polarities in their lives. You will learn how to map those polarities in order to develop an effective approach for managing tensions.

We provide the framework; you provide the content.
Presenters
avatar for Liz Monroe-Cook

Liz Monroe-Cook

Owner, Monroe-Cook & Associates
CEF board past chair Liz Monroe-Cook has been attending and leading at CPSI since 1991. She is a consulting psychologist who began her work as a clinician but transferred to organizational applications through a qualitative research position at D’Arcy Masius Benton & Bowles. She... Read More →
avatar for Lindsay Burr

Lindsay Burr

CEO, Yarbrough Group
An engaging facilitator and Polarity ThinkingTM Master Trainer, Lindsay brings a depth of knowledge and a global perspective that supports seeing the known in a new way. Lindsay will unpack the key concepts of Polarity Thinking and change how you think about leadership and followership... Read More →
Monday June 23, 2025 4:00pm - 5:30pm EDT
  Breakout Workshops

4:00pm EDT

Learn to Create Stunning Flipcharts with Business Sketch Basics
Monday June 23, 2025 4:00pm - 5:30pm EDT
Unlock the power of business sketching to create stunning, clear, and engaging flipcharts for workshops, meetings, and sessions. In this hands-on session, you’ll learn the basics of sketching, discover design strategies for effective flipcharts, and create your own eye-catching flipchart. Walk away with practical tools to make your visual presentations more engaging and impactful.
Presenters
avatar for Jacobien Vermande

Jacobien Vermande

Visual Engagement Practitioner, Bienerbij
In 2020 I contributed making visual notes for some of the workshops. In 2021 I facilitated an online workshop Cartoon Thinking. In my daily work I design and host workshops that help professionals and teams increase and use their creative thinking and doing more beneficial.
Monday June 23, 2025 4:00pm - 5:30pm EDT
  Breakout Workshops

4:00pm EDT

Stretching Your SENSE of Creativity: Using the 5 Senses Creatively
Monday June 23, 2025 4:00pm - 5:30pm EDT
Brain Storming is often a process of using our sense of sight and sound, but we often ignore the influence of taste, smell and touch. This session is going to challenge participants to notice all five senses and how the influences can broaden our creativity. We will use a variety of activities that engage the sight, sound, taste, smell and feel experiences to broaden our thoughts and ideas.
Presenters
avatar for Mallori DeSalle, MA, LMHC, NCC, CMHC, CHP

Mallori DeSalle, MA, LMHC, NCC, CMHC, CHP

Therapist, Humorist, Trainer, and Oreo Sommelier, Mallori DeSalle, LLC
Mallori DeSalle is a licensed mental health counselor, motivational interviewing trainer, and certified humor professional. As a speaker and trainer, she has sparked curiosity in both the young and young-at-heart. Her passion for creating a lasting impact led her to the public health... Read More →
Monday June 23, 2025 4:00pm - 5:30pm EDT
  Breakout Workshops
 
Tuesday, June 24
 

2:00pm EDT

From Problem Solving to Pattern Spotting: Stretch Your Change Game For More Sustainable Impact
Tuesday June 24, 2025 2:00pm - 3:30pm EDT
Problem solving implies a linear experience with a series of independent issues to be solved and moved on from. Life (and work) is messy, with changing variables and shifting priorities in the everyday systems we live and work in. Spotting patterns will stretch your change game from solving one problem that may be a success for today, to uncovering opportunities for shifting patterns for more sustainable change with broader impact.


Presenters
avatar for Christa Heydt-Hernandez

Christa Heydt-Hernandez

Independent Contractor
New to independent contracting and freelance work.I help organizations, teams, and individuals who have a challenge or problem to solve and do not think they have the tools or time to solve it. I work with clients to:Position the user first, whether customer, employee or individual;Understand... Read More →
Tuesday June 24, 2025 2:00pm - 3:30pm EDT
  Breakout Workshops

2:00pm EDT

The Power of Storytelling & Body Language for Impactful Communication
Tuesday June 24, 2025 2:00pm - 3:30pm EDT
Unlock the power of storytelling and body language to enhance your communication and captivate any audience. This interactive session will explore practical techniques to craft compelling narratives and use nonverbal cues to build trust, engagement, and influence. Walk away with actionable strategies to communicate with confidence, authenticity, and impact in any setting.
Presenters
avatar for Dr. Kristy Tyson

Dr. Kristy Tyson

Chief Talent Development Coach, Lifement LLC
Dr. Kristy Tyson, acclaimed author of "YOUR CALL: Critical Thinking for Decision Makers," is the Owner and Chief Talent Development Coach at Lifement LLC. With a focus on emerging leaders and organizations, Dr. Tyson delivers personalized coaching tailored to individual and group... Read More →
Tuesday June 24, 2025 2:00pm - 3:30pm EDT
  Breakout Workshops

2:00pm EDT

The Resistant Participant: A Facilitator’s Best Friend
Tuesday June 24, 2025 2:00pm - 3:30pm EDT
Facilitators, trainers, coaches, and change agents have all been there:  your beautiful, brilliant, potentially life-changing training/presentation/session gets derailed by one or more resistant participants, who seem fully committed to sabotaging the event.  You’ve tried everything that LinkedIn infographic recommended: smiling at them, selling the “WIIFMs,” negotiating with them. But still they won’t budge.

In this session, we’ll find more creative – and more effective – ways to address the situation. Participants will learn how to reframe the problem, engage with resistors in new ways, and leverage the potential that resistance holds for creating an even stronger session. We’ll see how a divergence/convergence approach can disarm opposition while modeling the kind of respectful and inclusive behaviors we want others to follow. And participants can share with each other what has worked – and not worked – in their own practices, to leave with an even fuller list of tools and resources for the next time a scowling attendee starts to fuss.


Presenters
MB
Tuesday June 24, 2025 2:00pm - 3:30pm EDT
  Breakout Workshops

2:00pm EDT

Your Life on a Sticky Note: Become the CEO of YOU
Tuesday June 24, 2025 2:00pm - 3:30pm EDT
Imagine this: a room buzzing with energy, walls covered in vibrant sticky notes, and a community of like-minded individuals ready to push boundaries and ignite transformation!
Whether you’re searching for your next big breakthrough, feeling a little stuck, or just craving a fresh, innovative approach to personal development, this session is designed just for Y-O-U! 
Imagine stepping into the CEO suite of your own life. In this hands-on, game-changing workshop, you’ll learn how to take charge of your personal and professional journey, unlock untapped potential, and create a vision for a future YOU can’t wait to lead.
With nothing more than a stack of sticky notes and the power of your imagination, you’ll master a fun, visual methodology that top executives use to strategize their business empires—now reimagined to help YOU strategize your life. This isn't just another self-help session; it’s a fast-paced, interactive experience that will leave you energized, inspired, and equipped with actionable insights to become the architect of your destiny.
What Awaits You:
  • Unlocking Hidden Patterns: Piece together the story of your life—its successes, surprises, and lessons learned—to reveal your strengths and unique value.
  • Setting Audacious Goals: Dream boldly and then break those dreams into a step-by-step action plan you can start implementing today.
  • Designing Your Vision: Create a personalized "CEO roadmap" that aligns with your core values and sets the course for your next chapter.
Why Should You Attend?
Let’s be honest—there are dozens of ways to “think about your future,” but very few are as dynamic, creative, and downright fun as this. You’ll leave this session with a wall of colorful ideas, your very own strategic life plan, and a renewed sense of excitement about your journey ahead. Plus, you’ll pick up insights and ideas you can use over and over again to stay at the top of your game. Your future CEO self is already RSVP’ing.
Bring your curiosity, your creativity, and maybe even a friend. Let’s make those sticky notes work as hard as you do!
Presenters
avatar for Gail R Kulas

Gail R Kulas

CFO - Chief Fun Officer, Leading to Unlock, LLC
Gail is a self-described “itchy sweater” - she helps people become more comfortable being uncomfortable.  She is a dynamic force in the world of business strategy, education, and personal development. As the founder of Leading to Unlock, she has dedicated her career to unlocking... Read More →
Tuesday June 24, 2025 2:00pm - 3:30pm EDT
  Breakout Workshops

4:00pm EDT

Beyond Boundaries: Unleashing Creative Potential Through Possibility Books
Tuesday June 24, 2025 4:00pm - 5:30pm EDT
Discover how simple mark-making can break through traditional thinking barriers and stretch your problem-solving toolkit. This hands-on workshop introduces Possibility Books, an evidence-based method that uses abstract visual responses (no artistic skill required) to build creative confidence, embrace ambiguity, and generate unexpected connections. Participants will experience a series of guided prompts, which can be applied in classes and group facilitations, that demonstrate how reflection through mark-making followed by collaborative sharing can unlock new pathways for innovation.
Presenters
KS
Tuesday June 24, 2025 4:00pm - 5:30pm EDT
  Breakout Workshops

4:00pm EDT

Creative Alignment: Engaging Deeply with Ideas Before Action
Tuesday June 24, 2025 4:00pm - 5:30pm EDT
What if the key to realizing your most impactful ideas wasn’t so much in what you do, but in how you align with the idea first? In this session, we’ll explore the often-overlooked creative alignment or “phase of being” so beneficial in the creative process—the inner work of engaging deeply with your idea(s). You’ll gain a new approach, practical tools and techniques to reflect on and strengthen your relationship with your idea, uncovering what excites you, what holds you back, and what support you need. Because aligning with your ideas isn’t just about creativity—it’s about fostering joy, clarity, and purpose along the way.
Presenters
avatar for Jacobien Vermande

Jacobien Vermande

Visual Engagement Practitioner, Bienerbij
In 2020 I contributed making visual notes for some of the workshops. In 2021 I facilitated an online workshop Cartoon Thinking. In my daily work I design and host workshops that help professionals and teams increase and use their creative thinking and doing more beneficial.
Tuesday June 24, 2025 4:00pm - 5:30pm EDT
  Breakout Workshops

4:00pm EDT

Embracing Ambiguity: Getting Comfortable with Feeling Uncomfortable
Tuesday June 24, 2025 4:00pm - 5:30pm EDT
In this session, we'll discuss how relentless curiosity can bring you face-to-face with the unknown, sometimes unearthing fear and usually requiring the opening of the vault of vulnerability in your mind. We'll discuss what works--and share what hasn't worked--as we face ambiguity and all that it brings. Ultimately, we will strive to shine a light on the pathway to freedom to take risks and achieve more even more than we hoped.
Presenters
avatar for Troy Geesaman

Troy Geesaman

SVP, Strategy, Seed Strategy
Troy Geesaman is Seed Strategy’s SVP of Strategy. He’s a connector in every sense, bringing together ideas and action; learning and context; humanity and leadership. As a proven innovator who has led the strategy and launch of several new products on both the client and agency... Read More →
Tuesday June 24, 2025 4:00pm - 5:30pm EDT
  Breakout Workshops

4:00pm EDT

Stretching Across Cultures: Intercultural Communication and Creativity
Tuesday June 24, 2025 4:00pm - 5:30pm EDT
This interactive session will explore how culture and communication styles shape creative processes. Using engaging activities, discussions, and real-world applications, participants will gain insights into the concepts of individualism/collectivism, high/low power distance, and high/low uncertainty avoidance and how they impact creativity.
Presenters
KR
Tuesday June 24, 2025 4:00pm - 5:30pm EDT
  Breakout Workshops
 
Wednesday, June 25
 

2:00pm EDT

Bind Your Life!
Wednesday June 25, 2025 2:00pm - 3:30pm EDT
How often do we have the chance to reflect on our lives? On what we have accomplished, what is important, and what may seem inconsequential. This workshop will give you the opportunity to pause for a few minutes and reconsider your journey so far. You'll be able to create a book using practical, seamless binding techniques (using only paper folds). This exercise will allow you to write, draw, and also bring printed photographs to include in your book. It provides you with the opportunity to share these moments in the workshop and later with others.
Presenters
avatar for Cynthia Villagómez Oviedo / México

Cynthia Villagómez Oviedo / México

Professor and researcher, Universidad de Guanajuato
A professor and researcher at Guanajuato University, Mexico since August 2002, she is the author of six books, several book chapters, and articles about Art, Digital Art, Creativity, and Design. From 2003 to 2021 she was the editor of the University of Guanajuato magazine Interiorgrafico... Read More →
Wednesday June 25, 2025 2:00pm - 3:30pm EDT
  Breakout Workshops

2:00pm EDT

Facilitating Challenging Groups
Wednesday June 25, 2025 2:00pm - 3:30pm EDT
This workshop equips participants with tools and strategies to effectively navigate group dynamics in high-pressure or emotionally charged situations. Through interactive activities and case studies, participants will explore techniques for building trust, fostering psychological safety, and addressing conflict with empathy and clarity. Whether leading community dialogues, team meetings, or restorative circles, this session will provide practical insights to help you hold space for meaningful collaboration and progress.
Presenters
avatar for Jimmy Juste

Jimmy Juste

CEO and Founder, Innerve Consulting
Jimmy relentlessly seeks unexplored territories, sparking thought-provoking discussions with simple questions. Embracing a nine-year journey in Montessori spaces, he thrives on disrupting and reshaping cultural norms as a seasoned consultant and facilitator. Jimmy has left his mark... Read More →
Wednesday June 25, 2025 2:00pm - 3:30pm EDT
  Breakout Workshops

2:00pm EDT

The Neuroscience of Creativity
Wednesday June 25, 2025 2:00pm - 4:30pm EDT
Explore how neuroscience fuels creativity in this engaging, interactive workshop. You’ll uncover how key brain networks drive creative thinking and practice science-backed techniques like brainstorming with constraints and collaborative idea mapping to tackle challenges. Leave with actionable tools to spark innovation individually and within your teams.
Presenters
avatar for Haley Forest

Haley Forest

Innovation & Strategy Consultant, HCForest
Wednesday June 25, 2025 2:00pm - 4:30pm EDT
  Breakout Workshops

4:00pm EDT

Exploring Pressure Through Play: Games that Expand Capacity & Strengthen Culture
Wednesday June 25, 2025 4:00pm - 5:30pm EDT
Effective collaboration requires more than understanding tasks; it demands a deep awareness of team dynamics, communication preferences, and the shared processes that drive results. This interactive workshop introduces the art and science of Play Facilitation, equipping you to use tabletop games as part of engaging and meaningful team experiences that transform team learning and culture-building. Through hands-on play and guided reflection, you’ll discover how to leverage game mechanics to address common team dynamics, such as:

Building trust and a shared team identity.
Improving communication and collaboration.
Navigating difficult conversations about processes and expectations.

Avoid the pitfalls of “awkward, forced fun” and instead create environments that spark self-awareness, foster connection, and drive motivation. Whether you’re a leader, facilitator, or team coach, this session will provide you with practical tools and fresh ideas to expand your team’s capacity—and have fun while doing it!


Presenters
AS
Wednesday June 25, 2025 4:00pm - 5:30pm EDT
  Breakout Workshops

4:00pm EDT

The Art of Stretching Your Brand Personality
Wednesday June 25, 2025 4:00pm - 5:30pm EDT
Struggling to make your communications stand out? This session will help you uncover your brand's DNA and role in people’s lives, enabling you to express it in more extraordinary ways. Using proven brand archetyping tools, you'll leave with a unique brand personality and story to differentiate your future communications, whether you’re a solo-preneur, work inside of an organization, or want help defining your own personal brand.
Presenters
avatar for Amie Dowker

Amie Dowker

Illinois, United States, 360i
Wednesday June 25, 2025 4:00pm - 5:30pm EDT
  Breakout Workshops

4:00pm EDT

The Power of Creative Climate: Leadership Tools for Innovation and Change
Wednesday June 25, 2025 4:00pm - 5:30pm EDT
Whether you are leading a team or facilitating a group, how you behave creates a working climate. The question is, are you creating the right kind of climate, one that helps those you lead engage, solve problems creatively, and use their collective talent to better the team or company? During this session you will discover how the climate you create can turn your efforts toward innovation or stagnation; you will see how developing a creative climate leads to measurable business results; you will learn about nine dimensions of climate; and walk away with tools to help build climate and stretch groups to new levels of innovation and change.
Presenters
KB
SS
Wednesday June 25, 2025 4:00pm - 5:30pm EDT
  Breakout Workshops

4:00pm EDT

Where Creativity Meets Fun: the Argentine Experience
Wednesday June 25, 2025 4:00pm - 5:30pm EDT
Eduardo Kastika
Sofia Kastika

Techniques for generation and selection of ideas, explained in a simple way and combined with artificial intelligence (mind mapping, analogies, SCAMPER, and lateral thinking). We are going to explain how to apply these tools using a concrete example: Argentine “alfajores”. Everything is going to be shown with real-life examples, real and not widely known.
Presenters
avatar for Eduardo Kastika

Eduardo Kastika

CEO, Kastika & Asoc
I have been dedicated to creativity for 35 years.My first CPSI was in 1991.I write books, give conferences, advise companies.I play the piano.I live in Argentina.
SK
Wednesday June 25, 2025 4:00pm - 5:30pm EDT
  Breakout Workshops
 
Thursday, June 26
 

2:00pm EDT

Beyond Bubble Baths: A Self-Care Shift from Vanity to Sanity
Thursday June 26, 2025 2:00pm - 3:30pm EDT
We all know self-care is important, but finding time for it often feels impossible. In this session, we'll break down the myths around "self-care" and dive into the essential elements of rest, renewal, and review—and why each one is crucial for keeping our creativity and energy flowing. Using creative problem solving tools, you’ll develop personalized strategies that actually fit into your life, so you can recharge, reignite your creativity, and avoid burnout.
Presenters
avatar for Kathy Goller

Kathy Goller

Life & Leadership Coach, Facilitator & Presenter, Teal Horizon Coaching
I was first introduced to CPS as a high school student, and it impacted the way I saw challenges, the way I thought about solutions, and the way I led others through challenges. I was re-introduced to CPS at CPSI 2020 and 2021, and deepened my understanding through the Foundations... Read More →
Thursday June 26, 2025 2:00pm - 3:30pm EDT
  Breakout Workshops

2:00pm EDT

Creating Time
Thursday June 26, 2025 2:00pm - 3:30pm EDT
What if you could create time — what would you do with it? Time is the stuff your life is made of, the most precious commodity you have, and the only one you can’t create more of—or can you? In this session you will create time where there was no time, so that you have more time to create.
Presenters
avatar for Paul Reali

Paul Reali

Executive Director, Charlotte Lit
Paul Reali is co-founder of Charlotte Lit, a nonprofit literary arts center in Charlotte, NC, and is a lead for its Authors Lab book-writing program. He is co-author of "Creativity Rising", which is used in introductory creativity classes at colleges worldwide. He won the 2023 Doris... Read More →
Thursday June 26, 2025 2:00pm - 3:30pm EDT
  Breakout Workshops

2:00pm EDT

Creative Ways of Dealing With Difficult People...and Looking Forward to It! The Positive Messages These People Bring to our Lives
Thursday June 26, 2025 2:00pm - 3:30pm EDT
Steve Shama

If you are a member of a committee, head of a business or organization or simply a person who has difficult people in your life, like a colleague, friend, family member, who are e.g. angry, controlling, demanding, this course is for you. You'll experience creative ways of dealing with difficult people so you make peace not war. Bring your difficult people scenarios and we’ll generate, thru role playing, many powerful and practical approaches to solving these frustrating situations and you'll leave with a time-tested handout of tools and techniques, in a session that will be filled with humor and poignant moments.
Presenters
avatar for Steve Shama

Steve Shama

Retired, JoyWorks
Steve is a retired physician and a proud 25 year member of the CPSI and the creativity community, giving  many sessions at CPSI and Mindcamp. He's a full time professional speaker,  engaging audiences on topics dear to his heart…endearing communications, empathic connections between... Read More →
Thursday June 26, 2025 2:00pm - 3:30pm EDT
  Breakout Workshops
 
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Burchfield Penney Art Center
Campbell Student Union
Campbell Student Union - Assembly Hall
Campbell Student Union - Social Hall
  • Breakout Workshops
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  • Immersion Track
  • Meals and Meet-Ups
  • YouthWise
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  • Business
  • Current Topics and Research
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